Contact Us

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123 Street Avenue, City Town, 99999

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FAQ

Commissions

I’m really sorry, but at this time I am unable to take on any commissioned work due to time constraints. This isn’t likely to change in the near future, but if you’d like to be kept up to date with any changes please sign up to my newsletter.


Limited/Open editions

You’ll notice that i have quite a mix of open and limited edition options, especially in my earlier work. This was purely because when I started out I was unsure of which way to go! Moving forward (as of Jan 2018) I have a set plan in terms of print releases. Most work will be kept as open edition, meaning that the artwork will be available across a large number of products, including unlimited prints, greetings cards, coasters etc.

However, in the future when I release limited edition prints, these will be kept strictly to prints only. They will not be reproduced as greetings cards, or in and other format, and will be kept to a run of a specific number.  I will state this clearly in the product description. For now, please bear in mind that limited editions are available in other formats ie, greetings cards and coasters. If you are unsure about anything please email me at kerryjaneart@gmail.com.

Keeping art affordable so that everyone can enjoy it is important to me, and by providing a mix of open and limited edition work I hope that the range is both accessible whilst also allowing opportunity for those of you who wish to collect something special in a limited edition.


Postage & Delivery

I aim to post all orders within 2 working days of the order being placed. Occasionally, there may be a slight delay due to awaiting stock etc, if this is the case, I will email you immediately to inform you and a refund can be made if the timings don’t suit you.

Prints are carefully rolled into tubes to stop damage during transit.

All other products are wrapped in tissue and bubble wrap to keep them safe during transit.

Hand embellished prints are made up to order and therefore shipping will be at most a week after ordering. These prints also need more care in the shipping process so will be slightly more expensive.

Most orders will be sent 2nd class just to keep the cost down for the customer. If you need something urgently, it may be wise to drop me an email first to see if this is possible. I will try my very hardest to accommodate where I can.

Orders are sent via Royal Mail or courier. You will be sent an email to inform you when your item has been shipped.

UK shipping varies from £1.00 to £8.00 depending on items purchased and weight. Your final postage cost will be calculated at checkout.

International shipping varies from £4.50 to £15, once again depending on items purchased and weight.

I do my very best to keep the shipping charge to an absolute minimum.